Founded in Montreal in 2014 on principles of delivering powerful hosting and the best possible customer service and support, On In Time has grown to serve customers around the world. As we've grown, we've proudly stayed true to our initial aim.
At On In Time, our unique values and culture are very much what separates us from every other hosting company out there. We conduct our business with our customers’ interests in mind and these five tenets at our core.
PEOPLE
People are at the center of everything we do. This includes our employees, our customers, and our communities. In business, and in our personal lives, we must all treat each other exactly how we wish to be treated. It’s that simple.
DEPENDABILITY
In today’s world, 24/7 availability in the web hosting industry simply isn’t enough. At On In Time, we take it a step further. We’re here to support your business, your clients, your hobbies and likewise always focus on long-term stability. You can depend on On In Time to be here in five years, ten years and beyond, with the same customer service you’ve come to expect and deserve.
PASSION
We love what we do, and it shows. Besides our ongoing and comprehensive training, On In Time employees are consistently encouraged to explore new projects and find ways to improve the customer experience.
INTEGRITY
We understand and value the trust that our customers invest in us. That’s why we believe integrity is crucial to our growth, as individuals and as a company. We will act with integrity both when things are going well, and also when something unexpected happens - good or bad.
RELATIONSHIPS
We love our customers; we're not here to blindly upsell you with a solution that doesn’t make sense for your specific circumstance. We know that every interaction with a customer is an opportunity to strengthen their trust in On In Time and build a mutually-beneficial relationship. You can expect friendly, helpful service every time you contact us.